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Rendering Failed and Lost Credits

Attempted to render a video. It got stuck at Step 1 at 67% and it never continued or completed. Ultimately the rendering failed and I lost the credits. What happened?

Status: Completed1 comment

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Comments1

  • Tobias Cichon

    Team•

    Oct 29, 2025

    Hi there! I’m sorry you ran into this. We might have experienced a small power cut at the time of your render. Can you please reach out at hello@avomap.com with the email address of your account and I can look into this issue further.