Skip to main content

Rendered video hasn't pictures

Rendered video and in place where in draft I had pictures there is “No Media” sign and black screen. 2 credits gone. What to do?

Status: Completed2 comments

Log in to comment and vote

Comments2

  • Tobias Cichon

    Team•

    Aug 2

    Issue has been identified and fixed. Thanks for reporting this ✅

  • Tobias Cichon

    Team•

    Aug 1

    Hi, thanks for reporting this.

    Yes, this is a bug that I need to fix ASAP. Sorry you ran into it.

    In the meantime, could you please email me at hello@avomap.com from the email address you signed up with? That way I can refund the credits that were used.

    Once I've found and fixed the bug, I'll reach out again.