Export Issue

Hello! New to the app and loving it so far, except I’m running into issues with exports. “All Changes Saved” icon is displaying but when I export, the download doesn’t account for my changes. Examples of changes not saving on export/download:

1. Changed from km to miles however download still shows km.
2. Adjusted duration to 25 seconds but exported video is 15 seconds.
3. 1st export the elevation did not show, 2nd export the elevation did show.

I’ve tried exporting twice but both exports are facing inconsistent issues. First export, I chose YouTube (16:9) format. Second export I chose the regular Landscape format. Instead of wasting more credits trying to troubleshoot, figured I’d come here for assistance.

Thanks in advance!

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Upvoters
Status

In Review

Board

Feature Request

Date

8 months ago

Author

Danielle C

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